Date Range
Date Range
Date Range
Monday, March 24, 2014. New study shows 45 percent of customers beyond pilot phase for cloud deployment. -commissioned study conductedby 451 Research LLC. Thursday, February 27, 2014. Convergence of Digital Technologies Opens Doors for Enterprise Growth. Organizations with over 100 percent ROI, of whom over two thirds clai.
Encoded releases white paper about Telephone Payments and PCI DSS - download now! Leaders in contact centre and IVR Payment solutions. Contact centre, mobile app and web payment solutions to achieve PCI DSS Compliance.
Europe - despite all the media coverage to the contrary, call centres are alive and well onshore. This blog discuss the issues of working in European Call Centres and the more interesting aspects of so many cultures. Thursday, March 10, 2011. Has video finally arrived for branch and contact centre? To a certain extent the puzzle is why video has not been used earlier, and I think the problem has been partly technical and partly organizational. In other words, the historic ob.
Sunday, August 8, 2010. Common computer systems employed in IVR cannot efficiently detect and process such information. Oftentimes, users find IVR instructions and prompts sterile at best and condescending at worst. Wednesday, June 30, 2010. Choose Your Own IVR Adventure. Sunday, June 27, 2010.
Concern is spreading to Section 31. Posted by contactbac in General. Comments Off on Concern is spreading to Section 31. My letter to the editor is supposed to appear in the June 10th issue of the Mogollon Connection. I hope that many have prepared a letter to the editor. Posted by contactbac in Camp. Posted by contactbac in General. Comments Off on New Blog Site! It seems that the site we were using for our blog is being discontinued so I h.
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